Returns & Exchanges
At Skippy Prams, we want you to be completely satisfied with your purchase. If your item isn't the perfect fit for your lifestyle, we offer a 30-day return window for all unused items in their original packaging.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Package Your Items
Carefully place the items back into their original boxes with all tags attached to ensure they are protected during transit.
Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing